Managed NetSuite administration led by a team built around real manufacturing operations experience — not a generic outsourced help desk. 25+ years leading multi-site manufacturing, applied directly to how your NetSuite environment is configured and run.
Sound familiar? Most manufacturers didn't hire a NetSuite admin — someone just became one, on top of their real job.
Your controller is fixing item records. Your plant manager is rebuilding a saved search. The implementation was expensive — but nobody's steering it since go-live.
A misconfigured routing or work order step doesn't just break a report — it throws off scrap tracking, COGS, and promise dates. Most support desks catch the ticket, not the root cause.
A dedicated in-house NetSuite admin commonly runs well into six figures loaded with benefits — and you're still down to one person's knowledge and availability.
Ticket-based providers rotate you through whoever's available. You explain your process from scratch every time, and nobody on the other end has run a production floor.
Line & Ledger isn't a consulting bench that happens to serve manufacturers — it's built around a team with real operating experience on the manufacturing floor, applied directly to how NetSuite gets configured and maintained.
The team's leadership brings 25+ years running multi-site manufacturing operations, including P&L responsibility. We've lived operational excellence — not studied it — and can guide you on that same journey.
Process-improvement discipline applied to how the system is configured, not just what tickets get closed. We live to reduce waste in your process.
Good decisions need good data — not just a leadership dashboard. We build reporting your team can act on directly, so nobody's exporting to Excel just to make sense of it.
Compliance-heavy industries — ITAR, ISO, medical, aerospace, military — aren't a learning curve for us. We've operated inside those requirements, not just read about them.
Support requests are submitted and tracked inside your own NetSuite instance — not a third-party portal you have to remember to check.
We've set up AI integrations directly inside NetSuite — including MCP connector configuration — connecting your system to the AI tools your team already uses.
Line & Ledger doesn't have to replace them. We handle the day-to-day admin work — user management, saved searches, dashboards, routine troubleshooting — and escalate anything that needs deeper development or architecture to your existing consulting partner. Think of it as a filter: the simple stuff gets handled fast and at a better value, and your full-service firm's time gets reserved for what actually needs it.
Every tier gets the same team and the same manufacturing-first approach. The difference is how many hours of support your operation needs each month.
No pitch deck, no obligation. Just a conversation about where your NetSuite environment is today and whether this is a fit.